About us

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Established in 2010, The Good Estate Agent is a nationwide company and were the UK's first 24 hour, 7 day a week estate agent.

I set up The Good Estate Agent Sunderland having identified a gap in the market for a personalised, bespoke, cost-effective estate agency service in Sunderland.

The Good Estate Agent Sunderland’s core business philosophy is

  • Excellent customer service

  • Innovative marketing

  • Local, personalised service and expertise

  • Competitive pricing

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Client Focused

I am offering a unique experience for my clients. Customer experience and customer service are the centre of everything I do. My services are bespoke and personalised to you, and I take care of every step of the process for you. I am your main point of contact throughout and whilst I have fantastic back-office colleagues working tirelessly, I am your single point of contact throughout your journey. Whether it be selling your property and moving home, or letting an investment property, I am contactable when it is convenient for you and available any time.

Marketing

We live in a digital age and long gone are the days of staring in to estate agent windows or checking the Echo to see the latest properties. Each property I take to market gets its own bespoke digital marketing strategy including utilising traditional sites such as Rightmove and Zoopla, but also utilising audience specific social media platforms as well as our extensive database of property seekers.

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Experience

My property experience extends from small developments to large social housing projects across the private residential, public and third sectors. Property sales and management can be complicated and daunting when you are not familiar with the process. Moving home is recognised as one of the most stressful experiences in life. I am here to guide clients through the process seamlessly and act in your best interests at all times. As a client of The Good Estate Agent, I will treat your property as if it were my own and ensure you are navigated through each step of the process with ease, whilst maximising the return on your investment whether it being selling your home or letting a property.

Local Expertise

I am born, bred and live in Roker and have unapparelled knowledge of the Sunderland area and market. 40+ years of living in Sunderland has allowed me to develop an amazing network of property professionals from all trades and services, from Gas Engineers to Solicitors, Financial Advisers to Legionella Risk Assessors. If you need a service, I can help.

Recent Client Reviews

  • I’m using the Good Estate Agent as the managing agent at a property I let. The service I have received has been much more personal and tailored than what I have had previously with other agents. Super quick to respond during all aspects of the letting. All advice received so far has been spot on. Plus, the rates are super competitive.

    Brian – Landlord

    5 Stars

  • What can I say my property was sold within 6 days! The personal service was excellent it's so much better dealing with one person than several from a larger company. I would thoroughly recommend Graham at the Good estate agency.

    Christine – Vendor

    5 Stars

  • We had an excellent experience with Graham. He was recommended to us by a friend, and we are very happy with his service. We had an initial couple of zoom calls, face-face meeting when we needed it. He was keeping us up to date with all the details from engaging his services to the house being let. We would recommend him and the agency.

    Hana – Landlord

    5 Stars

  • Graham has extensive knowledge of Sunderland. He is accommodating, proactive and very hands-on, as well as being friendly and professional. He is managing a let property for us. He found good tenants and keeps us informed of our duties as landlords. Graham keeps in regular contact, is quick to respond and communication flows easily. We are very pleased with the service, which is competitively priced, and we can highly recommend

    Annie – Landlord

    5 Stars

  • Would highly recommend Graham. Very professional, great advice and kept us informed throughout.

    Amy – Vendor

    5 Stars